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Description:

This role requires an individual who is able to work in a team environment, be self-motivated, diligent with demonstrated problem-solving skills. Your role will consist of supporting complex inquiries, enhancing our Sales army compensation & acting as a trusted advisor for Sales Representatives in the EMEA Region.

Responsibilities

• Resolve complex inquiries in respects to variable compensation
  • Receives, investigates, and resolves complex incoming inquiries related to variable compensation. Frequent communication with account executives and sales management mainly via commission cases and other communication channels
  • Coordination with various departments to ensure requests are handled along with deadlines and SLA's
  • Process corrections and adjustments as they arise via Excel, Salesforce, or Xactly Incent
  • Escalates issues to appropriate staff or management as required, and manage exception requests versus policy
• Participate in the monthly commission process for our Sales teams
  • Ensure commissions calculations align with the plan
  • Conduct monthly Business Partnering audits and provide assistance related to testing of commission processes
  • Participate in the data quality controls of the sales compensation system (Xactly Incent)
  • Execute ad hoc tasks when needed and collaborate with business partners (Employee Success, Sales Strategy, etc.)

Skills/Experience:

• Bachelor’s Degree required
• 2-4 years experience in compensation, financial analysis, sales support, or related field
• Excellent communication, customer service and problem-solving skills
• Strong technical skills (Advanced Excel, etc.); experience on a sales compensation software (e.g. Xactly)
• Ability to complete multiple takes, establish appropriate priorities and meet deadlines
• Ability to work in a dynamic, fast-paced, constantly changing and fast-growing company where adaptability is imperative.
• English fluency required, any other language is a plus

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