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Workday Performance and Compensation Operation Specialist - HRIS Department, Group Human Resources Supervisory Department (GHRD)

Rakuten

Rakuten

People & HR, Operations
Tokyo, Japan
Posted on Apr 12, 2025

Job Description:

Business Overview

Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro sports businesses.

Department Overview

Group Human Resources Department at Rakuten currently provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we need to improve our operations.

What you will experience in Rakuten HR

This is a great opportunity to gain experience in HR operations at a large, diversified company.

This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.

You will be able to gain experience in large scale of HR operations.

Our company still needs to promote business improvement from various perspectives, not just executing a completed flow.

This is a great opportunity for an HR professional to gain experience in a large-scale company and promote business improvement measures.

A wide variety of career paths

Group Human Resources Department consists of various HR functions such as payroll, training, recruiting and HRBP. This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of projects and where there are plenty of long-term career paths.

Position:

Why We Hire

As our company continues to undergo remarkable growth and diversification, we need to continuously invest in HR system development to optimize HR operations and to further support the business development.

We are looking for a candidate who will understand ‘as-is’ end-to-end business/process cycles, possess the ability to act effectively at various levels of detail, work constructively with cross-functional teams and senior management, facilitate problem-solving and decision-making and be actively involved in multiple project activities, such as owning project plans and requirements elicitation.

This successful candidate will act as an internal consultant to global HR stakeholders and be a part of a team of Workday specialists that sit in HRIS and closely partner with Information Technology and Human Resource peer groups. The candidate will be expected to closely collaborate with teammates across the globe and ensure we are maximizing our Workday investment.

Position Details

Workday Performance and Compensation Operation Specialist is responsible for providing comprehensive support and consultation to HR stakeholders, ensuring efficient and high-quality Workday Performance and Compensation operations within the organization.

Key Responsibilities

- Provide support and consultation to HR stakeholders from a Performance and Compensation operation perspective, addressing their needs and ensuring effective use of the Workday.
- Work with internal stakeholders and business partners to provide valuable solutions that support efficient processes and high-quality user experience.
- Lead small to mid-sized projects in Performance and Compensation area.
- Provide support in large projects especially in designing operation, planning/executing testing to contribute to quick stabilization and smooth operation after project go-live.
- Assess impacts of proposed configuration changes from a Performance and Compensation operation perspective, providing insights and recommendations to maintain system integrity and performance.

Mandatory Qualifications:

- Language: Fluent Japanese

- Excellent analytical and problem-solving abilities

- Ability to work independently and as part of a team in diverse, fast paced environment

Desired Qualifications:

- Experience in the Workday or other HR SaaS

- Language: Business Level English

- Familiarity with HR processes

- Project Management skills

Others Information:

Additional information on Location

- Office attendance required

- Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo

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