Solution Architect, Sales Incentive Compensation Management (ICM)
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
What You'll Do
We are looking for a strong candidate to join our team as part of the Finance & Business Operations Organization. As a key team member of a high-visibility organization, this role will provide both technical and operational support to Cloudflare’s Global Commissions Tooling & Strategy. Locations: Remote US & Canada
Responsibilities:
- Support Strategic Direction, Product Vision, Customer Discovery, Feature Prioritization & Cross-functional alignment for Cloudflare’s Commission Tech Stack
- Identify & implement leading practice architecture and build techniques, optimizing for scalability, useability, flexibility and analytical intelligence
- Coordinate with the ICM team and managed services resources, leveraging each contributor's unique skills to execute and implement builds, enhancements and testing, eventually taking ownership once the solution is functionally complete.
- Support the implementation of robust and thorough change management processes and testing framework
- Employ a ‘business-focused’ approach to technical work; learn, understand and speak the language of key stakeholders and business partners
- Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
- Review and analyze application performance, to provide enhancement recommendations and process improvements.
- Provide risk assessment for new functionality and enhancements.
- Build extensive solution / process documentation and enablement infrastructure, scaling consistent practices, documentation and desktop procedures for tool functionality
- Build deep knowledge around and leverage relationships to influence outcomes and prioritization of upstream system enhancements which directly impact ICM practice (eg. HCM, CRM, etc.)
- Support the implementation of appropriate SOX Controls, partnering closely with the Controllership and Internal Audit Organizations
About You:
- 4+ years of Product Management, Technical Project Management, Consulting, or Incentive Compensation Administration; experience with a Saas business model preferred
- Firm grasp of the commission administrative process flow, including plan document distribution and tracking; transaction crediting; incentive calculations; payment file preparation; and issue resolution
- Experience or understanding of commissions-specific SOX Controls Experience with Varicent, Anaplan ICM, Xactly, CaptivateIQ or a similar ICM tool
- Experience with SQL platforms and queries
- Preferred: Familiarity with services such as EC2 and S3 and experience working with large-scale, complex datasets; coding proficiency in at least one modern programming language (Python, Perl, Java, etc)
- Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
- Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met.
Compensation: Compensation may be adjusted depending on work location.
- For Colorado-based hires: Estimated annual salary of $140,000 - $171,000.
- For New York City, Washington, and California (excluding Bay Area) based hires:): Estimated annual salary of $153,000 - $187,000
- For Bay Area-based hires: Estimated annual salary of $161,000 - $197,000.
- Equity This role is eligible to participate in Cloudflare’s equity plan.
Benefits: Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! Below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits:
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance 401(k) Retirement Savings Plan
- Employee Stock Participation Plan Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
